Privacy policy

Last updated October 2026

About this policy

This policy explains how Linear & Lateral handles personal information collected through this website and in the course of our work. We are based in Melbourne, Victoria, and work with businesses across Australia.

What we collect

This website has no forms and does not ask you to create an account. We only collect personal information you choose to send us, usually by email. That may include:

• your name, role and contact details
• information about your business, such as its name, turnover and growth priorities, including details provided when requesting a Growth Intake assessment
• anything else you include in your correspondence with us

How we use it

We use this information to respond to your enquiry, to assess whether we are a fit to work together, and to deliver and manage any engagement that follows. We do not sell personal information, and we do not use it for unrelated marketing without your consent.

Who we share it with

We share personal information only where needed to run our business, such as with providers of email, document storage and other business systems we use. Some of these providers may store information outside Australia. We do not otherwise disclose personal information unless you consent or the law requires it.

This website

We do not set cookies or run analytics or advertising trackers on this website. Some technical information is still processed by third parties when you visit:

• our website hosting provider may record standard server logs, such as your IP address and browser type
• the fonts on this site are loaded from Google Fonts, which means your browser connects to Google's servers and shares your IP address with Google
• links to other sites, such as LinkedIn, are governed by those sites' own privacy policies

How we protect it

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and we keep it only for as long as we need it for the purposes above or as required by law.

Access and correction

You can ask to access or correct the personal information we hold about you, or ask us to delete it, by contacting us. We will respond within a reasonable time.

Questions and complaints

If you have a question or concern about how we have handled your personal information, please contact us and we will work to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.